FAQ :
Q:What’s the default ip address of the camera ?
A: 192.168.1.10 Username : admin Password : null ( empty ) !
Q: Does the camera supports Motion Detect,FTP,Email alarm, RTSP and so on ?
A: Yes ! All the IP Cameras we are selling supports these functions .
1) Please Setup the motion detection in the CMS software .
2) We suggest the Sever-U and FileZilla FTP Server to upload the video or image.
3) For the Email alarm,please use Email server which supports SMTP ( Hotmail ,Yahoo not support SMTP ,try Gmail please ) .
Q:RTSP URL for VLC media Player? A:rtsp://$(IP):$(PORT)/user=$(USER)&password=$(PWD)&channel=$(Channel)&stream=$(Stream).sdp?real_stream
Example : rtsp://10.6.10.25:554/user=admin&password=&channel=1&stream=0.sdp?real_stream
Q: What’re the ports information of the cameras ?
A : ONVIF 2.0 Port 8899 ;RTSP Port 554 ;HTTP Port 80;Media Port 34567
Q:Does the camera support IE ,Chrome ,Firefox and so on ?
A: Since the plug-in problem ,for website interface IP address URL,ONLY IE supports Multi Language . Chrome,Safari just support Chinese .
For cloud server XMEYE.NET ,it supports multi language
Q:When I finish the steps to add the camera to the CMS list,why it notify “ Can’t find the Device “ even I can see the default ip address 192.168.1.10 in the menu .
A: It is the IP Address conflict ,the default ip address is not in the same network segment as your router.
Please click “Edit Device “ to change the camera’s ip address to make them in the same network segment !
For example ,if your router’s ip address is 192.168.0.1 ,then you need to change the camera’s ip address to 192.168.0.XX .
